Frequently Asked Questions
Q1: How to choose the right system?
Please inform us about the type of energy storage system required, the capacity of the PV project installation, the installation scenario, and the arrangement of the components for a tailored recommendation.
Q2: What is the estimated delivery time?
The delivery time typically ranges from 7 to 20 days for bulk orders, depending on the order volume and specific requirements.
Q3: What are the warranty terms for the solar system?
We offer a 25-year warranty for solar panels, a 5-year warranty for on-grid and hybrid inverters, and a 2-year warranty for off-grid inverters.
Q4: How can I receive technical support?
Our professional engineering team provides comprehensive support based on your requirements. We offer 24-hour online service and aim to resolve any operational issues within 1 hour.
Q5: What is the efficiency and protection level of these inverters?
These micro inverters feature a 97% efficiency rate and are built with IP66/IP67 protection degrees, making them highly durable for various environments.
Q6: Do these inverters support different grid voltages?
Yes, they are compatible with nominal grid voltages of 208V, 230V, and 240V, and are configurable to meet specific local grid requirements.
Zylo Solar
